Returns
Need to send something back? Please review our return policy below, then complete the return request form at
the bottom of this page. If you have questions, call us at 800-950-0774 or
email sales@steeda.com.
Return Policy
Most items shipped from Steeda can be returned within 30 days of purchase. Inspect your order as soon as it
arrives, and contact us before sending anything back.
- Authorization required. Every return needs a return authorization number. Returns or
refusals without one will be refused, and return shipping will be the customer's responsibility.
- Condition. Items must be new, unused, and undamaged, in the original boxes, and
packaged to arrive in sellable condition. Items that have been installed are non-returnable.
- Restocking fee. Items returned for a refund are subject to a 20% restocking fee. The
fee may be higher if an item comes back missing parts or damaged.
- Shipping. Customers pay return shipping unless the product arrives defective or is
mis-shipped. All shipping-related charges and fees are non-refundable. For U.S. returns valued at $100 or
more, please insure the shipment and use a signature shipping service. Please ensure all returned items are
adequately packaged before your ship them back to us. Damaged returned items may result in a denial of your refund.
- Special orders and other brands. Special order items are not returnable or refundable.
Warranty claims on items not manufactured by Steeda generally go through the original manufacturer;
contact us first and we can help.
- Refund timing. Once we receive your return, it can take up to 30 days to process and
for the funds to show in your account.
Returns are governed by the full Steeda Terms and
Conditions; see the Warranty and Returns section for
the complete policy.
Return Request Form
Have your order number on hand before you begin. Submitting this form does not guarantee approval; a
representative will contact you with your return authorization number and instructions.
